Our client sells, distributes & supports products in the United States & Canada, and they are recruiting a Pre-Sales Engineer to continue to grow a successful customer base in California’s Central Valley. They are a multinational supplier and one of the world’s leading providers of soil moisture probes, software & telemetry used in agriculture. Their related division is a leader in controls used for Irrigation Automation and a family of fertigation products. The combination of irrigation monitoring solutions, coupled with the irrigation control and fertigation systems is a very powerful solution for the Irrigation Automation market.
Position Overview
The Sales Engineering position is extremely important, as this professional will serve as the technical face to the customer. This position’s work is critical in helping their customers be successful utilizing their products. The main areas of responsibility for this position are Pre-Sales & Dealer Support. These products are marketed to: • Agriculture Dealers (primarily for the open field agriculture market) • Integrators (companies that may be focused on delivering greenhouse solutions, where the controller is part of that solution) • Large scale end users or corporate farmers (who can install, manage & support these systems directly)
Key responsibilities include:
• Pre-sales support: when we have a prospect, especially as we build up our reputation in the marketplace, many prospects (dealers, large end users) require some detail about the “architecture” of the product, how everything fits together. The Sales Engineer needs to be proficient at explaining product capabilities through product presentations, and software demonstrations, highlighting the system’s capabilities. The types of interactions with customer are highly interactive, as customers often ask for input/advice or assistance with a solution design. Specific questions about functionality and capabilities need to be explained. There may be pilot projects that will need some “handholding” – requiring a need to work closely with clients to get them on-boarded as new customers – either irrigation dealers or new end users.
• Dealer and Customer training: The Sales Engineer will work with dealers by training them on the products and their capabilities, how to qualify opportunities, identifying which products are the best fit for a given customer, how to configure/size a solution for a prospective client, and how to compare its capabilities to the competition. They also need to be taught how to troubleshoot issues that may arise once the product is in the field, and how to escalate those issues so that they get the responsiveness they need.
• Technical Support– The USA does have technical support available, but there may be situations where the Sales Engineer is required to go to the customer site for hands-on troubleshooting and support. Travel for the most part will be within the Central Valley to support the sales efforts. However, the expectation is that there will be travel for trade shows, company meetings, and remote customer sites. The expectation is that the amount of overnight travel would be in the 10-15% range.
If you want to learn more, and perhaps be considered, email resume to Stebbins@greenadvice.com
Confidential, always!
Competitive compensation, benefits, expense account, and signing Bonus!